I want to share a story with you. It's about my work, ADHD, burnout and depression. Public discussion about mental health is growing each year, but it's still less popular than a new tweet from Elon Musk. The statistics regarding burnout and related issues are alarming, with 50% to 80% of workers have experienced these problems. However, awareness of these issues is not equal across the world, and I believe that these statistics may worsen in the coming years.
I am 35 years old and was recently diagnosed with ADHD. It's funny for me to say that because last year, I told my friend that I thought he had ADHD without even considering that I could have it too. I didn't want to be the kind of person who diagnoses everyone around them, but when I see that an information could benefit my firends I will say it. Mental health has been my passion for the past couple of years. I got into that field because of work burnout and depression that I suffered, and I know that the first step in this fight is awerness.
Last year, I was trying to figure out my personal problems by going to a therapy. We discussed my issues with personal relationships, but after a few months, the conclusion was that I'm just different and need to find someone who is perfect for me. There was no assumption that there might be another problem. Now I see that my difference is partly due to ADHD, and many of the problems in my life are a result of that.
Being diagnosed and having access to medication is not everything, but it's a lot! For me, there is another chapter in my life where I can be happier.
I consider myself very fortunate in life. I run a successful internet business that solves problems for many customers. For the past 10 years, I have been working on interankiety, a tool for creating surveys. This year, we launched Responsly, a customer and employee experience management platform. In simple terms, Responsly helps you understand your customers and employees by asking the right questions at the right time and analyzing the data.
With Responsly EX, we have created a new approach to Employee Experience management. This approach combines standard metrics such as employee satisfaction, engagement, and effort, with early detection of mental health problems. While it is normal to check on employee mental health in some occupations, such as pilots, special forces, or other high-stake professions, it is sadly not the norm in normal office jobs. We often measure employee performance and satisfaction, and when there is a problem, we ask them to work better or throw some benefits at them. In general, employees and people are mostly left alone with their mental problems. This is what we aim to change.
With Responsly EX, we ask employees few questions every one or two weeks. Surveys are not always the same, they are adjusting itself to the current employee state. If we detect something, we’ll check on that in upcoming weeks. If we came to a conslusion that there is a chance of burnout or depression we will notify the appropriate parties. This allows measures to be taken before the problem becomes too advanced. Treating early symptoms of burnout or depression can be 5-8 times more effective. That’s why we bealive that our approach is the future of Employee Experience managment.
If you’re intrested in our solution or just want to talk about that, please contact us on www.responsly.com or e-mail me at [email protected]